Frequently Asked Questions
Everything you need to know about shopping with Volume.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 days of receipt.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking link and a unique number to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Do you ship internationally?
Volume currently ships to over 50 countries worldwide. International shipping rates and delivery times vary based on your location.